A Rollbit player says the casino's KYC process just delivered its verdict in the form of a goodbye. Luca, posting on X as @LucaNotBase, says he created his account years ago, came back recently to a $6,500 balance, and hit a withdrawal wall that demanded proof of who he is. He says he sent everything support asked for. The reply, in his telling, was not a payout. It was an eviction.

The complaint is a sequel. In an earlier post Luca quoted in the update, the setup arrives with one detail doing all the work: the account was opened years ago, back when Rollbit still accepted players from Germany. That phrasing suggests the welcome mat for German players was pulled up somewhere along the way, which leaves a returning customer in a very specific bind. The original post ends on the note that KYC was requested, that Luca wanted to complete it, and that it could not be done:

. @Rollbit are scammers I created my account years ago when they still accepted players from Germany. Now after years I've logged back i gambled and had 6500$ on my account. But when I wanted to withdraw, I was supposed to do KYC, which I wanted to do. But I couldn't. 1/2

The update is the second act. Luca says he took it to email, explained everything again, and waited. A few days later, support asked for information. He says he sent it, and the reply came back with the real punchline. The update arrived with two screenshots attached.

Update: I contacted them via email and explained everything again. After a few days, they asked me to send some information. I did that, and then got a second email saying that I'm not welcome anymore and that they are keeping my money. What a scam site haha. @rollbit

What is verifiable is the sequence Luca describes, and the shape of it is the joke. A casino asked a player for identifying information. The player says he supplied it. The response, instead of 'withdrawal approved' or 'here is the specific rule you broke,' was allegedly 'you are not welcome anymore,' with the $6,500 folded into the goodbye. That is a KYC process that has stopped being a verification step and started being a severance package. None of it is a verdict yet: an account can be closed for reasons a casino is not obliged to publish, and a player's summary of an email is still a player's summary.

The filing cabinet

Luca's folder does not arrive alone. This is the same cabinet Rollbit has been filling for months, one complaint at a time. GERALT666 is on Day 138 of a $4,000 USDT freeze after Level 3 KYC and two bets. @WhaleUnderdog was told a two-chain hop read like money laundering. @Enthef posted the same KYC grievance fifteen times in three minutes. What ties the folders together is not proof of anything. It is the shape: deposit, play, win, verify, wait, and then a door.

The replies, already filed

The replies have already done the crowd work. One respondent cut to the only question that survives contact with the second email:

This is hilarious 😂 Do what happens next? How about your money?

Another, drifting past an unrelated Rollbit bonus post, offered the one-line eulogy for the whole era:

Didn't know anyone still used them after their kyc bullshit

The story ends, for now, the way these stories tend to end: a number, a name, and a balance that no longer belongs to the person who says it was there. Luca's version is an allegation, and Rollbit is entitled to close an account without publishing its reasons. But the genre is well established now. You are welcome to deposit, welcome to play, and if the balance ever comes due, welcome to send your documents and wait for the message that says you are not welcome anymore. The money, apparently, was never leaving on its own.